Are you under 22? Unlock savings for your bus and tram travel with the 19-21 Season or Pay As You Go card.

HELP

Frequently Asked Questions

Please read our Frequently Asked Questions section, which has information on some of the questions we’re regularly asked.

What’s the difference between the three Robin Hood cards – Season, Pay-As-You-Go (PAYG) and Flexible Days?

Can I pay for my Robin Hood Season card by Direct Debit (DD)?

Do all buses accept Pay-As-You-Go cards?

How do I top-up online?

I’ve purchased a top-up or product online or on the Robin Hood Ticketing app, how do I collect it?

How can I check the balance on my card?

How do I purchase a Student Robin Hood card?

My card has stopped working on the bus, what do I do?

My Pay-As-You-Go card has expired, what do I do?

Has my Robin Hood card been blocked?

What do I do if I don’t want my Robin Hood card anymore?

More Information

How to use your Robin Hood Card

Information for bus, tram and train

Frequently Asked Questions

Please read our Frequently Asked Questions section, which has information on some of the questions we’re regularly asked.

How to Contact Us

Find us at the Nottingham Travel Centre just off Old Market Square. 

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