Purchasing & Top-up

Purchasing a New Robin Hood Card

All Robin Hood cards can be ordered online. This includes Adult, Under 19 and Student Season cards, and Adult, Under 19 and Student Pay As You Go.

Visit our Travel Centre in the Nottingham Tourism and Travel Centre, Smithy Row (behind the Left Hand Lion).

Our opening hours are:
9.30am – 5.15pm
Monday, Tuesday, Thursday, Friday (except bank holidays)

10.30am – 5.15pm
Wednesday

If you are buying an Under 19 Season card you will need proof of age: a birth certificate, passport or medical card. If you are buying a Student Season card you will need a valid University or College ID card with an in date course date showing.

You can also purchase a Robin Hood Pay As You Go Adult card at any of the Robin Hood ticket machines located in the City Centre and near bus stops around the Robin Hood Network. You can pay by credit or debit card, unfortunately you can’t pay with cash. You will need to purchase a card from the machine first, there is a small fee for the initial purchase of the card, this is currently £3. Once you’ve got your Robin Hood Card you then need to place it on the reader and select how much travel you’d like to add. Minimum top up is £5, maximum is £50.

Keep your Robin Hood PAYG card safe and register your card here. You can also find out the current balance on your card on these machines at any time.

Topping Up a Robin Hood Card

You can top up any Robin Hood Pay As You Go or Season Card at the ticket machines located on street – please see our map of locations that you can top up your Robin Hood card. Please give the card time to top up before removing it from the machine.

You can also top up any Season or Pay As You Go card on the Robin Hood ticketing app. You can download the Robin Hood ticketing app on Google Play or the App Store, or search ‘Robin Hood Ticketing.’

Alternatively, you can visit our Travel Centre in the Nottingham Tourism and Travel Centre, Smithy Row.

Our opening hours are:
9.30am – 5.15pm
Monday, Tuesday, Thursday, Friday (except bank holidays)

10.30am – 5.15pm
Wednesday

Registered cardholders can also top-up their PAYG card online. When you top up online, you then need to visit one of the on-street machines to have the credit added to your card.

The maximum value you can have on a Robin Hood PAYG card is £100.

Direct Debit

Direct Debit is available for Adult and Under 19 Monthly renewals. Please pop into our Travel Centre in the Nottingham Tourism and Travel Centre, Smithy Row (behind the Left Hand Lion) to complete the Direct Debit Mandate form, where you will need to provide bank details.

To cancel your DD please notify us in person at the Travel Centre in the Nottingham Tourism and Travel Centre or email us – info@robinhoodnetwork.co.uk. We require a notice period of 10 working days prior to the next DD collection date. We also advise you to cancel the DD at your bank once you have informed us of your request.

GET IN TOUCH

Email
info@robinhoodnetwork.co.uk

Travel Centre
The Travel Centre can be found in the Nottingham Tourism and Travel Centre, Smithy Row (behind the Left Lion).

9.30am – 5.15pm
Monday, Tuesday, Thursday, Friday (except bank holidays)

10.30am – 5.15pm
Wednesday

DOWNLOAD THE ROBIN HOOD Network APP