Are you under 22? Unlock savings for your bus and tram travel with the 19-21 Season or Pay As You Go card.

HELP

Purchasing & Top-up

Purchasing a New Robin Hood Card

All Robin Hood cards can be ordered online. This includes Adult, Under 19, 19-21 and Student Season cards, and Adult, Under 19, 19-21 and Student Pay-As-You-Go.

If you don’t want to order a card online, you can visit our Nottingham Travel Centre on Smithy Row. 

Our opening hours are:

9.30am – 5.15pm
Monday, Tuesday, Thursday, Friday (except bank holidays)

10am – 5.15pm
Wednesday

If you are buying an Under 19 or 19-21 card you will need proof of age: a birth certificate, passport or medical card. If you are buying a Student card you will need a valid University or College ID card with an in-date course date showing.

You can also purchase a Robin Hood Pay-As-You-Go adult cards at any of the tram ticket machines located along the tram routes. You can pay by cash, credit or debit card. You will need to purchase a card from the machine first, there is a small fee for the initial purchase of the card, this is currently £3. Once you’ve got your Robin Hood Card you then need to place it on the reader and select how much travel you’d like to add. Minimum top up is £5, maximum is £50.

Keep your Robin Hood Pay-As-You-Go card safe and register your card here. You can also find out the current balance on your card on these machines at any time, or check on the go using our Robin Hood Ticketing app.

Topping Up a Robin Hood Card

You can top-up any Robin Hood Pay-As-You-Go or Season card at the tram ticket machines located along the routes. Please give the card time to top up before removing it from the machine.

You can also top up any Season or Pay-As-You-Go card on the Robin Hood Ticketing app. You can download the Robin Hood ticketing app on Google Play or the App Store, or search ‘Robin Hood Ticketing.’

Alternatively, you can visit our Nottingham Travel Centre on Smithy Row.

Our opening hours are:

9.30am – 5.15pm
Monday, Tuesday, Thursday, Friday (except bank holidays)

10am – 5.15pm
Wednesday

Registered cardholders can also top-up their Pay-As-You-Go card online. When you top up online, you then need to visit one of the tram ticket machines to have the credit added to your card or use our Robin Hood Ticketing app

The maximum value you can have on a Robin Hood Pay-As-You-Go card is £100.

Direct Debit

Direct Debit is available for Adult and Under 19 monthly renewals. Please pop into our Nottingham Travel Centre on Smithy Row to complete the Direct Debit Mandate form, where you will need to provide bank details.

To cancel your Direct Debit, please notify us in person at the Nottingham Travel Centre or email us – info@robinhoodnetwork.co.uk. We require a notice period of 10 working days prior to the next Direct Debit collection date. We also advise you to cancel the Direct Debit at your bank once you have informed us of your request.

More Information

How to use your Robin Hood Card

Information for bus, tram and train

Frequently Asked Questions

Please read our Frequently Asked Questions section, which has information on some of the questions we’re regularly asked.

How to Contact Us

Find us at the Nottingham Travel Centre just off Old Market Square. 

Sign up to our newsletter

Get the latest from Robin Hood Network straight to your inbox.

Sign up for email updates

Enter your email address below to sign up for updates or to access your subscriber preferences.